Privacy Policy

Effective date: July 22, 2026

1. Information We Collect

We collect information you provide directly, including phone number, profile details, order data, and support messages.

2. How We Use Information

We use collected information to authenticate users, process orders, provide notifications, resolve support requests, and improve service reliability.

3. SMS and Push Notifications

We may send transactional SMS verification codes and push notifications for order updates. Message frequency varies. Message and data rates may apply for SMS.

4. Data Sharing

We share only necessary information with service providers and partners involved in payments, communications, analytics, and order fulfillment.

5. Data Retention and Security

We use reasonable safeguards to protect personal data and retain information only as needed for business, legal, and operational purposes.

6. Your Choices

You may update account details, manage notification settings, and request support by contacting us at support@eatupexpress.com.

7. SMS Consent and Opt-Out

SMS verification messages are sent only after a user submits a phone number and requests a code in-app. Users may opt out by replying STOP and request support by replying HELP.

Full messaging consent details are available in our SMS Consent Policy.